Evaluation and monitoring systems
Synergia specialises in evaluation and monitoring systems that balance academic rigour with timely and pragmatic data driven insights. Our expertise brings together robust quantitative and qualitative approaches to assess service quality, and drive improvement. Synergia has expertise with evidencing outcomes, impact and value within a social investment context.
A pro-equity lens guides our approach to analysis, and we often partner with Māori and Pacifica organisations to deliver robust, culturally-led evaluations.
Our approach is centred on collaboration with clients to define clear evaluation objectives and detailed plans. Our methodology is guided by the service design and delivery stage, and could include the use of Developmental, Realist, or Programme Theory-Driven Evaluation.
We can support Randomised Controlled Trials, quasi-experimental designs, cost-benefit/ ROI analysis, process and outcome evaluations.
Key skills
Framework development
Skilled in creating robust evaluation frameworks, including logic models, theories of change, and key performance indicators (KPIs).
Impact assessment
Experienced in measuring short-term and long-term impacts using methods like cost-benefit analysis, social return on investment (SROI), and outcome mapping.
Quantitative and qualitative data collection:
Experts in designing and conducting surveys, interviews, focus groups, and case studies.
Reporting and visualisation
Creating clear, impactful reports and leveraging modern visualisation tools to transform complex data into accessible, actionable insights.
Mixed methods data analysis and integration
Specialists in the analysis and integration of quantitative and qualitative data, bringing together different sources of evidence and perspectives. Enabled by tools like R, NVivo, and AI secure analytics.
Monitoring systems
Skilled in developing systems to track process and outcome indicators using data dashboards. Experienced in integrating real-time data for continuous feedback and timely improvements.
